Solutions/eCommerce/Support agent

Support agent

Returns, refunds and "where's my order" resolved end to end, on your policy.

No big bet up front.
You pay per outcome, once it's delivering.
What it does

Support agent, run exactly the way you would.

01Answers order, shipping and returns questions across chat and email.
02Executes refunds and replacements within the rules you set.
03Escalates only the genuine edge cases, with full context attached.

The outcome you pay for: A resolved ticket that didn't need a human.

How it works

You don't take the risk. We do.

01Discovery. Our developers and analysts learn your exact process on a call.
02Configure. We build your agent around that process: your steps, your decisions, your systems.
03UAT. We test it with you until it's right, and agree what "the outcome" means.
04Go live. Your agent starts working, day and night.
05Pay per outcome. You only start paying once it's delivering, with nothing up front.

Works your way. Bills only when it works.

Talk to our AI salesperson. Ask it how Support agent would fit your process, and it'll book your discovery call.

Call +91 22 6423 0781 India or 1-945-218-4747 US